Model Assessment Compassion Communication MMHT Patient Safety MOOC Tools Glossary Community

The project addresses the following target groups:

  • Nurse and healthcare teachers

  • Student nurses in initial training including those being in European mobility or in traineeship placement in companies.

  • Nurses and other healthcare professionals which are often in contact with patients from other cultures.

  • Registered nurses who are preparing to work abroad.

The participants to the project activities will benefit by being better prepared and competent teachers who will not avoid sensitive issues by engage the trainees in constructive learning. The students/learners will also enhance their learning and practice compassion, therapeutic communication and courage in a safe environment and through their teachers’ mentor ship. They will be more prepared to deliver a better and adequate care for patients with different cultural background, establish a good interaction with patients respecting their culture and cultural identity, avoid stereotyping and ethnocentric, racist, xenophobic or anti-Semite attitudes while resolving misunderstandings and major conflicts while delivering professional health care.

The project will increase their capacity to adapt to different cultural contexts and to work in multicultural teams, their employability and their participation in the European workforce mobility.

Teachers will become more competent in dealing with issues such as for example: a) intercultural communication, b) in preparing their students to be courageous by speaking up when they observe unsafe practice, c)how to teach compassionate care d) how to measure compassionate, safe, and culturally competent care.

The participating institutions can use the results of the project to strategically plan long- and short-term objectives to enhance the organization’s capacity to deliver training for culturally competent care. By using the created assessment tools to evaluate the cultural competence of their students/employees and determine they can detect which areas may need some further development.

The results of the project can be also used by the healthcare providers, including policy makers, to measure the cultural competence of the organization and their personnel and to to enhance and build capacity to deliver culturally services: (1) value diversity, (2) manage the dynamics of difference, (3) acquire and institutionalize cultural knowledge, and (4) adapt to the diversity and cultural contexts of the individuals and communities served.

Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN
  • Newsletter  1  2  3  4  5  6

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Newsletter  1  2  3  4
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN
  • Newsletter  1  2  3  4

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN
  • Newsletter  1  2  3  4
  • Leaflet EN
  • Flyer EN

IENE 6, 2016-2018

IENE 7, 2017-2019

  • Download the project Outputs at
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
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