AZIENDA OSPEDALIERA UNIVERSITARIA SENESE

The Azienda Ospedaliera Universitaria Senese is a highly specialized hospital which has gained a national reputation for its outstanding care and innovative medical treatments. Proud of the historical roots of tradition and constant innovation in research and education, scientists and doctors continue working together to improve the quality of life and the psycho-physical well-being of patients.

AOUS is composed of eight departments (744 beds) characterized by integrated activities such as medical care, teaching and research, it employs around 3000 people between hospital and university staff. Each year the University Hospital admits approximately 39.000 inpatients and handles almost 2 million visits in its extensive outpatient programs with more than 10.000 patients coming from outside Tuscany. The emergency room deals with more than 48.000 visits.

Our professionals (physicians, surgeons, nurses) provide the utmost quality of service (skill, ability, attitude preparation and vocation) both in highly specialized and traditional services in all fields.

The University Hospital stands out among the rest for overall clinical excellence. It has great scientific and medical importance in the transplant program (heart, lung, kidney, cornea, skin, stem cells, bone), neuroscience, cancer therapy, otoneurosurgery, mini-invasive robotic surgery and pediatrics. Furthermore, there are several active international cooperation projects that bring concrete help to developing countries; both in terms of clinical assistance and professional training (for example Kenya, Uganda, Congo and Kurdistan).

In addition to carrying out healthcare activities AOUS is a VET provider in the healthcare sector which offers numerous courses for medical staff of all categories including nurses and physicians (560 courses in 2014).

Activities

Leading the Output 5: A work based training curriculum for healthcare leaders in culturally competent and compassionate care

Activities

• Contribution to the creation of the intellectual outputs:

  • O1 - Conducting the integrative reviews of the literature regarding culturally competent compassion

  • O2 - Tool for self assessment of culturally competent compassion

  • O3 - Needs assessment of nurses’ and other health professionals’ leaders

  • O4 - A European model for the development of role models to promote and support culturally competent and compassionate care

  • O5 - A work based training curriculum for healthcare leaders in culturally competent and compassionate care

  • O6 - Learning tools for healthcare leaders in culturally competent and compassionate care

  • O7 - Culturally competent compassion knowledge sharing network

• Piloting and testing the Tool for self assessment of culturally competent compassion and the European Model for the development of role models to promote and support culturally competent and compassionate care, training curriculum and learning tools created with nurses’ and other health professionals’ leaders.

• Organizing the National Seminar in Italy

• Participating in the European Conference in UK

• Monitoring, evaluation, assessment and dissemination of project on the national level.

Project team

• Claudia RUSTICI, referent for the project

• Antonella CIOMPI, nurse

• Alessandra MUGNAINI,nurse