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Welcome to the IENE projects!

This multilingual website addresses nurses and healthcare professionals working in contact with patients with different cultures and languages and aims to improve the quality of vocational education and training of nurses in Europe.

During the IENE 1 to IENE 9 projects, 24 partners from 13 European countries developed a Model for Intercultural education of nurses and healthcare professionals based on the Papadopoulos, Tilki and Taylor Model (PTT/IENE MODEL )

Related websites:

IENE 6 and IENE 8 projects

IENE 7 project




National Seminar in Italy

31 May, 2016, in Siena, Italy


The University Hospital of Siena (AziendaOspedalieraUniversitariaSenese) organised, with the support of the Provincial IPASVI College the national seminar on: Culturally competent and compassionate leadership in healthcare settings, 31 May, 2016, in Siena, Italy.

The event was a follow-up to the piloting and testing of the curriculum held in Sienain April 2016 which brought together teams of coordinators and senior nurses of the University Hospital of Siena.

The seminar aimed to disseminate and exploit the results of the "IENE 4 project - Strengthening the capacity of nurses and health care leaders to provide culturally competent and compassionate care - ERASMUS + Strategic Partnerships Project, 2014.

Summary Report on Proceedings

The Seminar was attended by representatives of seven 6 Italian hospitals (AziendaOspedalieraUniversitaria di Udine, Careggi, Meyer and Pisa, Azienda Sanitaria Usl Toscana Centro and Pescara) and by representatives of the IPASVI College in Aosta. Senior nurses, teachers, students and other health professionals (31 external participants) from the University of Siena and otherinstitution took part in the seminar.

The seminar met its objectives in promoting awareness of importance to work in a clinical/caring environment culture which enables their staff to deliver culturally competent and compassionate care to all patients and allowing to participants to familiarize with the European model for developing Culturally Competent Compassionate Leadership.

The self-assessment tool for measuring culturally competent compassion was introduced to participants describing the different aspects of compassion: cultural awareness, cultural knowledge, cultural sensitivity and cultural competence and how it should be used.

A collaborative strategy among the 7 Italian Hospitals for creating networks at national level, was also promoted. Positive feedbacks for measuring the potential impact of the project’s outputs and platform were collected by administrating evaluation questionnaires to the participants.

Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN

IENE 6, 2016-2018

IENE 7, 2017-2019

IENE 8, 2018-2021

IENE 9, 2019-2021

IENE 10, 2020-2022

  • Download the project Outputs here.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.