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Welcome to the IENE projects!

This multilingual website addresses nurses and healthcare professionals working in contact with patients with different cultures and languages and aims to improve the quality of vocational education and training of nurses in Europe.

During the IENE 1 to IENE 9 projects, 24 partners from 13 European countries developed a Model for Intercultural education of nurses and healthcare professionals based on the Papadopoulos, Tilki and Taylor Model (PTT/IENE MODEL )

Related websites:

IENE 6 and IENE 8 projects

IENE 7 project




Learning tools for healthcare leaders in culturally competent and compassionate care

Title of the tool Self-awareness and knowledge of similarities and differences within and between cultures as a prerequisite for expression of compassion and promotion of patient centred care based on needs assessment
UNIT Unit 2: Front line leaders
Author University College Lillebaelt, Denmark
Subcomponents of the Model

Awareness : 1.1 Self-awareness as the first step for culturally competent compassionate leadership

Knowledge : 2.4 Knowledge of similarities and differences within and between cultures and expression of compassion

Sensitivity : 3.3 Role modeling in developing culturally sensitive and compassionate relationships

Competence : 4.1 Promoting patient centered care based on needs assessment

  • Compassion
  • Respect
  • Open-mindness
  • Understanding
  • Competence
  • Equality
  • Reflection
  • Active learning
  • Empathy
  • Sensitivity
  • Self-directed
  • Classroom
  • Role modelling
  • Reflection with teams
Serviced user/patient group
  • Mental health
  • Child health
  • Older people
  • Physical health

This tool was piloted in Denmark

To get more information about the tool and training/learning/evaluation resources, go to the page Piloting and testing the curriculum in Denmark


Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN
  • Newsletter  1  2  3  4  5  6

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Newsletter  1  2  3  4
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN
  • Newsletter  1  2  3  4

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN
  • Newsletter  1  2  3  4
  • Leaflet EN
  • Flyer EN

IENE 6, 2016-2018

IENE 7, 2017-2019

  • Download the project Outputs at
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.