Introduction Training Models Curriculum Modules Learning Tools Assessment Tools MOOC Glossary IENE Community
Welcome to the IENE projects!

This multilingual website addresses nurses and healthcare professionals working with patients from different cultures and languages and aims to improve the quality of their vocational education and training in Europe.

During the IENE 1 to IENE 11 projects, 27 partners from 14 European countries developed a Model for Intercultural education of nurses and healthcare professionals based on the Papadopoulos, Tilki and Taylor Model (PTT/IENE MODEL)




This page contains all the Learning units/Tools we have created in the framework of the IENE projects.

Each tool addresses a specific topic according to the specific Curriculum Modules.

The main components of the learning/teaching tools are:

Download the Methodology for creating tools

IENE 3 Tools

A set of 18 Learning tools which cover the following topic areas of intercultural education of Healthcare Practitioners in Europe: a) Compassion, b) Courage, c) Intercultural Communication.

Explore the Learning Tools for Intercultural Education of Healthcare Practitioners in Europe

IENE 4 Tools

A set of 14 Learning tools aimed at nurses and other healthcare leaders/senior staff for the promotion of learning, practice and support of culturally competent compassion: seven tools for senior professionals whose roles emphasize leadership within their organizations and support for the front line staff (Unit 1) and other seven for qualified front line staff whose roles include supervising and coaching as well as providing and monitoring the care given to patients (Unit 2).

Download: Learning tools for healthcare leaders in culturally competent and compassionate care

IENE 6 Tools

A set of 7 Psychological support tools and evidence for best practice enabling health workers to provide psychological support to migrants and refugees and develop strategies for dealing with their own emotional needs.

A set of 12 Bite sized Online Learning Tools for healthcare workers/volunteers and migrants/refugees on some topics: Intercultural communications; Culturally Competent Psychological Compassion; Cultural Knowledge; Mindfulness Learning Videos

Explore the Bitesized Online Learning tools for healthcare workers/volunteers and migrants/refugees, available on the IENE6 Knowledge hub

Download the Compendium of the Tools

IENE 7 Tools

A set of 16 Learning Tools for Cultural Competence Training for Caregivers of Older People, addressing foreigner and migrant elderly caregivers, grouped in four Modules: 1. Cultural awareness; 2. Cultural knowledge ; 3.Cultural sensitivity ; 4. Cultural competence

The Learning Tools are available on the project website at

A Compendium of Learning/ training/assessment resources mapped on Internet by the IENE 7 project team.

Download the Compendium of Learning/ training/assessment resources in English, Romanian, Spanish and Italian

IENE 8 Tools

A set of 20 Bite-size learning units for parents aiming to : a) help migrant and refugee families in the improvement of parenting skills, health and social care of the children and b) help health professionals and volunteers in increasing knowledge and improve training of the migrant and refugee parents.

Explore the Bite-size learning units for parents in English, Greek, German, Italian , Romanian, Arabic and Farsi, available at

Download the Compendium of Bite-sezed learning units in English , Greek, German, Italian and Romanian.

IENE 9 Tools

A set of 20 Teaching and Learning Tools for Culturally Competent and Compassionate LGBT+ Inclusive Education, which might be used for teaching as well as for self-learning, grouped into toolkits based on the four dimensions of the IENE 9 Curriculum Modules: Cultural Awareness and Compassion, Cultural Knowledge and Compassion, Cultural Sensitivity and Compassion, Cultural Competence and Compassion.

Download the TOOLKIT for Culturally Competent and Compassionate LGBT+ inclusive education

IENE 10 Tools

A set of 16 Teaching and Learning Tools for preparing health and social care workers to work with socially assistive artificially intelligent robots in health and social care environments.


1.1 Definitions, terminology and course orientation

1.2 Need for AI and Robotics

1.3 Misconceptions, stereotypes about robots

1.4 Cultural values, attitudes, views about SARs

3.1 Communication

3.2 Ethical and legal issues

3.3 Working together

3.4 Culturally sensitive and compassionate human-robot companionship


2.1 Types and uses of SARs in health and social care

2.2 Capabilities and the potential ‘role’ of SARs

2.3 Benefits and challenges

2.4 Cultural aspects of SARs

4.1 Practical skills

4.2 Safety

4.3 Rights and inequalities

4.4 The ADORE approach/model

Download the Compendium of IENE 10 Teaching and Learning Units in English, Italian, Greek, Romanian and German.

Download all Learning Units translated in Italian

Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN

IENE 6, 2016-2018

IENE 7, 2017-2019

IENE 8, 2018-2021

IENE 9, 2019-2021

IENE 10, 2020-2022

  • Download the project Outputs here.

IENE 11, 2021-2023

  • Download the project Outputs here.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.