Model Assessment Compassion Communication MMHT Patient Safety MOOC Tools Glossary Community
MODULE 3: Patient Safety
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1. Patient safety - frequency - nature of harm of hospitals’ patients


  1. Reflect case examples from your own hospital or workplace that caused adverse effects to patients and watch and take notes on the following animated videos:
    1. “What is patient safety”

    2. “Quality Improvement and Patient Safety in Healthcare”

  2. Read the article ”Patient safety in developing countries: retrospective estimation of scale and nature of harm to patients in hospital” available at:
  3. Join the MOOC Discussion Mail List on and compose a message with the subject “Patient safety - frequency - nature of harm of hospitals’ patients” in which you should address the following points:
    1. State the types of errors that cause adverse effects to the patients;
    2. Compare these with your own observations;
    3. State the contributory factors to adverse effects.
  4. Send the message to the group and read and comment on at least two of your peers’ messages.
Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN
  • Newsletter  1  2  3  4  5  6

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Newsletter  1  2  3  4
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN
  • Newsletter  1  2  3  4

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN
  • Newsletter  1  2  3  4
  • Leaflet EN
  • Flyer EN

IENE 6, 2016-2018

IENE 7, 2017-2019

  • Download the project Outputs at
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.