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Welcome to the IENE projects!

This multilingual website addresses nurses and healthcare professionals working in contact with patients with different cultures and languages and aims to improve the quality of vocational education and training of nurses in Europe.

During the IENE 1 to IENE 9 projects, 24 partners from 13 European countries developed a Model for Intercultural education of nurses and healthcare professionals based on the Papadopoulos, Tilki and Taylor Model (PTT/IENE MODEL )

Related websites:

IENE 6 and IENE 8 projects

IENE 7 project




Learning tools for healthcare leaders in culturally competent and compassionate care

Title of the tool Ethical Practice, Equality, and Leadership in Healthcare
UNIT Unit 1: Senior Leaders
Author Middlesex University, United Kingdom
Subcomponents of the Model

Awareness : 1.1 Self-awareness as the first step for culturally competent compassionate leadership

Awareness : 1.2 Self-compassion as a necessity for a culturally competent compassionate leadership

Knowledge : 2.2 Understanding rather than judging people’s needs

Knowledge : 2.3 Deep understanding of human rights in relation to culture and compassion

Sensitivity : 3.2 Culturally sensitive and compassionate action: Respecting patients’ and staff’s dignity

Sensitivity : 3.3 Role modeling in developing culturally sensitive and compassionate relationships

Sensitivity : 3.4 Culturally sensitive and compassionate leadership working environment: Value diversity, intercultural communication and understanding

Competence : 4.2 Supporting staff and patients in giving and receiving culturally competent and compassionate care

Competence : 4.3 Promoting and role modeling in ethical principles of equality, non-discriminatory practice, confidentiality and trustworthiness

  • Compassion
  • Respect
  • Responsibility
  • Competence
  • Equality
  • Dignity
  • Integrity
  • Trust
  • Reflection
  • Empathy
  • Sensitivity
  • Supportive
  • Self-directed
  • Classroom
  • Role modelling
  • Reflection with teams
Serviced user/patient group
  • Mental health
  • Child health
  • Older people
  • Physical health

This tool was piloted in United Kingdom

To get more information about the tool and training/learning/evaluation resources, go to the page Piloting and testing the curriculum in United Kingdom


Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN

IENE 6, 2016-2018

IENE 7, 2017-2019

IENE 8, 2018-2021

IENE 9, 2019-2021

IENE 10, 2020-2022

  • Download the project Outputs here.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.