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MODULE 1: Intercultural Communication
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7. What not to do/ What to do - Intercultural communication in the Nurse-Patient Relationship


In this activity you are asked to watch two separate videos and reflect on behaviors, verbal and non-verbal communication, between healthcare professional and pregnant woman in labor.

  1. Watch the following video:

    1. Join the MOOC Discussion Mail List on and compose a message with the subject “What Not to Do/ What to do - Intercultural communication in the Nurse-Patient Relationship “ about bad behaviors (verbal and non-verbal communication, touch and facial expressions) in the video and suggest how the relationship between nurses and patients should be.
  2. Watch the following video:

    1. In the same message as above provide a written comparison your initial report on the first video with the new behaviors shown the second video.
  3. Send the message to group and read and comment on at least two of your peers' messages.
Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN

IENE 6, 2016-2018

IENE 7, 2017-2019

IENE 8, 2018-2021

IENE 9, 2019-2021

IENE 10, 2020-2022

  • Download the project Outputs here.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.