Model Assessment Compassion Communication MMHT Patient Safety MOOC Tools Glossary Community
Project

This IENE 5 project addresses the complex issue of patient safety, failure of which results in millions of patient safety incidents each year, with severe consequences and unnecessary suffering for patients and their families as well as millions of public Euro in compensation.

The project aims to increase the knowledge and skills of members of healthcare teams, in three major areas: Intercultural communication, Working in multicultural teams and Patient safety.


The project’s specific objectives are:

  • To identify the training needs of nurses and other health professionals in terms of intercultural communication skills and capacity of working in MMHTs, in order to match their skills to the competences demanded for safe patient care;

  • To create an innovative European Training Model aiming to promote knowledge and skills of intercultural communication, working in MMHTs and patient safety by developing training content, learning and evaluation tools, which will be available on the project website;

  • To build a MOOC (Massive Open On-line Course) containing learning and self-assessment activities and tools, which are highly interactive and based on co-learning and co-creation;

  • To train approximately 50 facilitators from the participating countries to support and guide the learners’ communities on the MOOC, whilst undertaking their own developments and innovations, aimed at future MOOC developments;

  • To develop skills of intercultural communication between members of MMHTs and patient safety for 150 participants recruited from the project’s partner countries and approximately 500 nurses and health care professionals from across the world, through their participation in the training on the created MOOC;

  • To promote team cultures which value intercultural communication, and are highly aware of its impact on patient safety through the dissemination of project results and examples of good practice.

Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN
  • Newsletter  1  2  3  4  5  6

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Newsletter  1  2  3  4
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • IENE4 Curriculum EN
  • Report of the Tools EN
  • Newsletter  1  2  3  4

IENE 5, 2015-2017

  • Need assessment Report EN
  • Training Model EN
  • Curriculum EN
  • Newsletter  1  2  3
  • IENE5 Leaflet EN
  • Flyer EN
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.