Introduction Training Models Curriculum Modules Learning Tools Assessment Tools MOOC Glossary IENE Community
Welcome to the IENE projects!

This multilingual website addresses nurses and healthcare professionals working with patients from different cultures and languages and aims to improve the quality of their vocational education and training in Europe.

During the IENE 1 to IENE 11 projects, 27 partners from 14 European countries developed a Model for Intercultural education of nurses and healthcare professionals based on the Papadopoulos, Tilki and Taylor Model (PTT/IENE MODEL)

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Piloting and testing the curriculum in the UK

Learning tools for healthcare leaders in culturally competent and compassionate care

UNIT 1: Senior health leaders
Ethical Practice, Equality, and Leadership in Healthcare
Learning sources Language
Cruess, SR (2008)- Role modelling—making the most of a powerful teaching strategy EN
Joan Halifax, Compassion and the true meaning of empathy , video EN
The Human Connection to Patient Care, video EN
Nursing Times Ethical & Compassionate Nursing supplement: 6-8 EN
Papadopoulos, I. (2006) The Papadopoulos, Tilki and Taylor model of developing Cultural Competence, In Papadopoulos I (Ed) Transcultural Health and Social Care : Development of Culturally Competent Practitioners. Churchill Livingstone Elsevier, Edinburgh. EN
Tilki, I. (2006)Human rights and health inequalities: UK and EU policies and initiatives relating to the promotion of culturally competent care, In Papadopoulos I (Ed) Transcultural Health and Social Care : Development of Culturally Competent Practitioners. Churchill Livingstone Elsevier, Edinburgh. EN
Gallagher, A. (2006) The ethics of culturally competent health and social care, In Papadopoulos I (Ed) Transcultural Health and Social Care : Development of Culturally Competent Practitioners. Churchill Livingstone Elsevier, Edinburgh. EN
http://susanoliver.com/pdf/my%20leadership.full%20text.pdf%2006.pdf EN
http://www.ethics.va.gov/elprimer.pdf EN
http://www.kingsfund.org.uk/publications/leadership-and-leadership-development-health-care EN
Piper, L.E. (2007) Ethics: the evidence of leadership. Health Care Manag. 26(3):249-54. EN
https://www.ache.org/abt_ache/MA09_Ethics.pdf EN
https://my.clevelandclinic.org/health/healthy_living/hic_Dealing_with_Ethical_Questions_in_Health_Care EN
Ferrie, S. (2006) A quick guide to ethical theory in healthcare: solving ethical dilemmas in nutrition support situations. Nutr Clin Pract.  21(2):113-7. EN
Rodney, P. et al. (2002)  Navigating towards a moral horizon: a multisite qualitative study of ethical practice in nursing. The Canadian Journal of Nursing Research, 34(3):75-102 EN
Varcoe,C. et al (2004) Ethical practice in nursing: working the in-betweens. Journal of Advanced Nursing, 45(3): 316–325 EN
Gallagher, A., Tschudin, V. (2010) Educating for ethical leadership. Nurse Education Today, 30(3): 224-227 EN
Donnelly, P.J. (2000) Ethics and Cross-Cultural Nursing. J Transcult Nurs. 11(2): 119-126 EN
https://www.england.nhs.uk/about/equality/ EN
https://www2.rcn.org.uk/__data/assets/pdf_file/0004/377356/Nursing_Standard_Principle_A_March11_563KB.pdf EN
Kangasniemi, M. (2010) Equality as a central concept of nursing ethics: a systematic literature review. Scand J Caring Sci. 24(4):824-32 EN
http://www.leadershipacademy.nhs.uk/resources/inclusion-equality-and-diversity/ EN
Day, H. (2014) Engaging staff to deliver compassionate care and reduce harm. British Journal of Nursing, 23 (18): 975-980 EN
Dewar et al. (2011) Valuing compassion through definition and measurement. Nursing Management, 17 (9): 32-37 EN
Dewar, B., and Cook, F. (2014) Developing compassion through a relationship centred appreciative leadership programme. Nurse Education Today 34: 1258-1264 EN
Training/learning/evaluation materials Download
Description of the tool EN
Pre - class self directed learning sheet EN
PPT presentation EN
Appendix I Culturally competent and compassionate healthcare leadership model EN
Appendix II Handout: Concept map EN
Appendix III Scenario: Nelson and Mary EN
Appendix IV Optional scenarios EN
Appendix V Role Modelling in practice handout EN
Appendix VI Action plan EN
Appendix VII Evaluation EN
Appendix VIII Reflexive log EN
Appendix IX Consent form EN
The Nurse Leader as Change Agent and Role Model: Thoughts of a New Nurse Manager EN
Basic Needs for Human Management EN
UNIT 2: Front-line health leaders
Courage and Leadership in Healthcare
Learning sources Language
Cruess, SR (2008)- Role modelling—making the most of a powerful teaching strategy EN
Joan Halifax, Compassion and the true meaning of empathy , video EN RO IT GR NL TK ES
The Human Connection to Patient Care, video EN
Nursing Times Ethical & Compassionate Nursing supplement: 6-8 EN
Training/learning/evaluation materials Download
Description of the tool EN
Pre - class self directed learning sheet EN
Work sheet: Compassionate and uncompassionate behaviours of healthcare leaders EN
Study cases : positive and negative impact of role model EN
Work sheet: First steps to become role model EN
Work sheet: Improving the institutional compassionate culture EN
Action Plan template EN
Assessment Sheet EN
Evaluation questionnaire EN
Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN

IENE 6, 2016-2018

IENE 7, 2017-2019

IENE 8, 2018-2021

IENE 9, 2019-2021

IENE 10, 2020-2022

  • Download the project Outputs here.

IENE 11, 2021-2023

  • Download the project Outputs here.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.