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Welcome to the IENE projects!

This multilingual website addresses nurses and healthcare professionals working with patients from different cultures and languages and aims to improve the quality of their vocational education and training in Europe.

During the IENE 1 to IENE 11 projects, 27 partners from 14 European countries developed a Model for Intercultural education of nurses and healthcare professionals based on the Papadopoulos, Tilki and Taylor Model (PTT/IENE MODEL)

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Learning tools for healthcare leaders in culturally competent and compassionate care


Title of the tool Courage and Culturally Competent and Compassionate Leadership in Healthcare
UNIT Unit 2: Front line leaders
Author Middlesex University, United Kingdom
Subcomponents of the Model

Awareness : 1.1 Self-awareness as the first step for culturally competent compassionate leadership

Awareness : 1.2 Self-compassion as a necessity for a culturally competent compassionate leadership

Knowledge : 2.2 Understanding rather than judging people’s needs

Knowledge : 2.4 Knowledge of similarities and differences within and between cultures and expression of compassion

Sensitivity : 3.1 Active listening, dealing sensitively and culturally appropriate others’ feelings needs, vulnerabilities and concerns

Sensitivity : 3.3 Role modeling in developing culturally sensitive and compassionate relationships

Competence : 4.4 Being courageous to report cases of inhumane practice to patients or bullying of staff

Values
  • Compassion
  • Respect
  • Responsibility
  • Morality
  • Altruism – devotion
  • Competence
  • Equality
  • Dignity
  • Integrity
  • Trust
  • Participation
  • Supportive
Methodology
  • Self-directed
  • Classroom
  • Role modelling
  • Reflection with teams
Serviced user/patient group
  • Mental health
  • Child health
  • Older people
  • Physical health

This tool was piloted in United Kingdom

To get more information about the tool and training/learning/evaluation resources, go to the page Piloting and testing the curriculum in United Kingdom

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Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN

IENE 6, 2016-2018

IENE 7, 2017-2019

IENE 8, 2018-2021

IENE 9, 2019-2021

IENE 10, 2020-2022

  • Download the project Outputs here.

IENE 11, 2021-2023

  • Download the project Outputs here.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.