Introduction Training Models Curriculum Modules Learning Tools Assessment Tools MOOC Glossary IENE Community
Welcome to the IENE projects!

This multilingual website addresses nurses and healthcare professionals working with patients from different cultures and languages and aims to improve the quality of their vocational education and training in Europe.

During the IENE 1 to IENE 11 projects, 27 partners from 14 European countries developed a Model for Intercultural education of nurses and healthcare professionals based on the Papadopoulos, Tilki and Taylor Model (PTT/IENE MODEL)

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Piloting and testing the curriculum in Romania

Learning tools for healthcare leaders in culturally competent and compassionate care

UNIT 1: Senior health leaders
Cultivating values that create a culturally sensitive and compassionate environment in care
Training/learning/evaluation materials Download
Description of the tool EN RO
Pre - class self directed learning sheet EN RO
Work sheet: Compassionate and uncompassionate behaviours of healthcare leaders EN RO
Study cases : positive and negative impact of role model EN RO
Work sheet: First steps to become role model EN RO
Work sheet: Improving the institutional compassionate culture EN RO
Action Plan template EN RO
Assessment Sheet EN RO
Evaluation of the tool EN RO
Reflexive log EN RO
Timetable for the classroom activities EN RO
Learning sources Language
Cruess, SR (2008)- Role modelling—making the most of a powerful teaching strategy EN
Joan Halifax, Compassion and the true meaning of empathy , video EN, RO, IT, EL, NL, TK, ES
The Human Connection to Patient Care, video EN
Nursing Times Ethical & Compassionate Nursing supplement: 6-8 EN
UNIT 2: Front-line health leaders
Mentors role modelling in culturally appropriate communication and compassionate care
Training/learning/evaluation materials Download
Description of the tool EN RO
Pre - class self directed learning sheet EN RO
Timetable for the classroom activities EN RO
Case study: Do not judge before you know! EN RO
Work sheet: The process of role modelling EN RO
Evaluation sheet for Therapeutic Communication EN RO
Action Plan template EN RO
Reflexive log EN RO
Assessment Sheet EN RO
Evaluation of the tool EN RO
Learning sources Language
Jean Watson’s Caring Science and Human Caring Theory in the presentation of Emily Becker, Laura Dryjanski and Kristen Neigebauer EN
Ensuring compassionate care in hospital EN
Learning tools about compassion EN
Nursing communication EN
The Basis of Cultural Differences in Nonverbal Communication EN
Barriers and challenges to intercultural communication EN
Therapeutic Communication Techniques EN
Tips for communication with patients EN
SocialLlearning Theory EN
Role modelling—making the most of a powerful teaching strategy EN

TRAINING SCHEDULE

Each tool is piloted in Romania: Unit 1 with senior health leaders and Unit 2 with front-line health leaders.

Key outputs

IENE 1, 2008-2010

  • Research report EN
  • PTT/IENE Model EN
  • Report of the survey EN
  • Good Practice Manual EN

IENE 2, 2010-2012

  • Transnational Report  EN
  • ToT methodology  EN  RO  FR  NL
  • Strategic Guide  EN
  • Final conference  EN
  • Brochure with project results  EN

IENE 3, 2013-2015

IENE 4, 2014-2016

  • Report on integrative literature reviews EN
  • Needs assessment report EN
  • An European model for the development of role models to promote and support culturally competent and compassionate care EN
  • Curriculum EN
  • Report of the Tools EN

IENE 5, 2015-2017

  • Needs assessment Report EN
  • Training Model EN RO IT EL DK
  • Curriculum EN
  • Handbook for MOOC facilitators EN
  • MOOC Best Practice Guide EN

IENE 6, 2016-2018

IENE 7, 2017-2019

IENE 8, 2018-2021

IENE 9, 2019-2021

IENE 10, 2020-2022

  • Download the project Outputs here.

IENE 11, 2021-2023

  • Download the project Outputs here.
This project has been funded with support from the European Commission.
This publication reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.
Visitors of this website are welcome to use any of the materials for educational purposes as long as they clearly credit their source.